Customer Data Protection – Why Is It Important?

Protecting customer data in the cloud is a complex, multi-layered process. This article will consider the most effective ways to improve data security and define the benefits of data room software in protecting customer data.

Security threats

The main commodity of the 21st century is personal data. When a person comes to your site, he leaves information about himself even when he does not buy anything and does not fill out any questionnaires. IP, DNS, and visitor request history remain on your resource. If this is an online store, card data remains. Attackers can steal personal information and use it for their purposes. If data protection measures in the cloud are implemented incorrectly, the owner of the resource will be punished up to and including imprisonment. Also, your resource can be used for DDoS attacks.

A huge number of cyberattacks occur through phishing when a message in a messenger or mail contains a link to a malicious object. After the user follows the link or downloads the attached file, the virus enters the system.

Depending on the attacker’s intentions, phishing can serve various purposes: espionage, sabotage, deletion of databases, and file encryption. The main thing that can be done to prevent this type of attack is to train employees to recognize phishing emails and be careful.

To protect the cloud from intrusion, malware, and data leakage, you need to set up access control. It is not just a login and password; it is a global concept that applies to all security tools. In other words, the challenge is not just to set up access for users but to prevent outside intrusion.

Corporate data security

The cloud for a large company implies a multi-tier architecture, a large set of services, and the same high bill for their use. In addition, the larger the organization, the higher the influence of the human factor and the possibility of data leakage. Therefore, to solve the problem of corporate security and reduce costs, you can take advantage of the information security architecture in the cloud.

How is security managed? Management is a whole series of activities, each consisting of many elements. A cloud information protection strategy is a set of methods to prevent intrusion and data leakage. It consists of a layered approach to protection. It implies that you need to pay attention to:

  • privacy;
  • availability;
  • integrity.

Some of the steps can be delegated to the provider; the rest will have to be done independently. The data protection strategy will also depend on who uses the cloud – a company or an ordinary user.

Digital data room: how can businesses protect customer data?

A virtual data room is a secure cloud-based online platform that serves as a repository for corporate document flow. Data room providers propose their software to enable users to exchange important business information with customers, investors, and company management over the Internet in a controlled environment. Data rooms improve companies’ due diligence processes and reduce paperwork by reducing overhead, clutter, and paper waste.

Virtual data rooms can be used whenever a company needs to share sensitive data with third parties. The most common services of digital data rooms include:

  • secure storage of valuable personal data;
  • secure data exchange between internal and external stakeholders;
  • project management follow-up (based on document exchanges and updates);
  • track parts, changes, and requests for individual documents;
  • providing a high-level overview of document and folder access hierarchies.